Communication Protocols

This, as with all other things on this wiki, is a work in progress.


In descending preference order.

Twitter

Whenever I'm at a machine I have a Twitter client running, and am pretty good about keeping up. I check Twitter from my iPhone fairly frequently when offline.

See SMS for a description of my DM behavior, with the caveat that I'm more likely to promptly reply to a DM if I'm at a machine.

IM

Usually, when I'm at a machine I'm available via IM, unless I'm heads-down on something. I treat IM as a semi-asynchronous form of communication.

SMS

I'm generally prompt about replying, though if replying takes more than ~40 characters, I'll likely wait until another communication medium is available.

Email

I read email very frequently, and respond immediately if the response doesn't require much preparation or deliberation. If responding does require a significant amount of thought/preparation/what-have-you, the odds are very good that I'll never get around to replying. Ping me via some other mechanism above instead.

I have filters in place to automatically flag email from trolls. This enables me to process threads with troll participants only after having dealt with other email.

Phone & Voicemail

I answer the phone sporadically, and never when it would interrupt flow. I don't listen to voicemail often (typically only a few times a year). I try to promptly return calls I missed, but when doing so I almost certainly haven't listened to the voicemail you left.

See also Tantek:CommunicationProtocols & Lisa:CommunicationProtocols.


Copyright © 2009 Edward O’Connor. CC BY-SA 3.0.

changed September 30, 2009